Introducing Dialogue Boost: A New Accessibility Feature for Prime Video

A visual representation on the screen displays the Dialogue Boost accessibility feature.

A visual representation on the screen displays the Dialogue Boost accessibility feature.

Prime Video has recently launched a new accessibility feature called Dialogue Boost that lets viewers self-select dialogue volume levels to suit their individual needs. This feature has initially been rolled out on select Amazon Originals worldwide.

Why Dialogue Boost Matters

Dialogue Boost is an industry-first innovation that allows viewers to increase the volume of dialogue relative to background music and effects, creating a more comfortable and accessible viewing experience. This feature was built with the needs of customers who are hard of hearing in mind, but anyone can use it to personalize their listening preferences.

“At Prime Video, we are committed to building an inclusive, equitable, and enjoyable streaming experience for all our customers,” said Raf Soltanovich, VP of Technology at Prime Video and Amazon Studios. “Our library of captioned and audio described content continues to grow, and by leveraging our technological capabilities to create industry-first innovations like Dialogue Boost, we are taking another step to create a more accessible streaming experience.”

A TV screen displays the Dialogue Boost accessibility feature.

How It Works

Dialogue Boost analyzes the original audio in a movie or series and identifies points where dialogue may be hard to hear above background music and effects. Then, speech patterns are isolated and audio is enhanced to make the dialogue clearer. This AI-based approach delivers a targeted enhancement to portions of spoken dialogue, instead of a general amplification at the center channel in a home theatre system.

How to Find Dialogue Boost

A visual representation on a tablet screen displays the Dialogue Boost accessibility feature.

To find Dialogue Boost, during playback, customers can view and choose which level of Dialogue Boost they would like to use via the audio and subtitles drop-down menu. The audio tracks are labeled “English Dialogue Boost: Medium” and “English Dialogue Boost: High.” The detail page for a title will indicate whether Dialogue Boost is available.

Dialogue Boost Availability

Dialogue Boost is available across all devices that support the Prime Video experience and offers a capability that was previously only available to customers with high-end theater systems, specialized audio equipment, or select smart TVs. Customers can now access Dialogue Boost on select Amazon Originals, including "Tom Clancy’s Jack Ryan," "The Marvelous Mrs. Maisel," and Harlem, as well as movies such as The Big Sick, Beautiful Boy, and Being the Ricardos.

Dialogue Boost can make a big difference in creating an enjoyable streaming experience, especially for those who may have difficulty hearing certain parts of a movie or series. Prime Video's efforts in developing and launching this industry-first innovation demonstrate its commitment to making its platform more accessible for everyone.

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